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Protect Your New Hardware


  • Device Imaging
  • Device Configuration
  • Depot Testing
  • Spare Pool Management
  • Warranty Administration
  • Overnight Advance Exchange

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*By clicking "Complete Order", you confirm that you accept the Terms of Service detailed below and that your membership will automatically renew on a monthly basis and your credit card will automatically be charged the applicable monthly subscription fee and any applicable shipping and handling fees until you cancel your membership(s).

Specific Terms of Service

All orders and products are non-returnable and non-refundable. Due to the unique configurations and assembly that will be performed, we will not be able to accept returns.
New Order
Pricing is inclusive of the standard hardware and managed service fees, including technical support. By entering into this Order on behalf of Your Company or other legal entity, You represent that You have the authority to bind such entity to these Terms and Conditions, in which case the terms "Customer," "You," or "Your" shall refer to such entity. The term "Initial Term" shall mean the initial term length specified in "Your" first Order. Any renewal term(s) may be referred to as "Renewal Term(s)."
Subscription Fee Metrics
Unless otherwise indicated, the subscription fee metric for the Packages and Items listed above is per Managed Device.
Unless otherwise indicated, the term of the Device Subscription begins on the date that InDemand ships your device, the"Device Shipment Date." Additional devices added to your account will each have their own Device Shipment Date and Subscription Term.
Subscription Term Renewal Options
Your Order will set forth whether the Device Subscription will renew at the end of the term, by designating the term as one of the following (if unspecified, the default is automatic 1 month renewal):
Automatic Renewal
If your Order states that your renewal is automatic, you may terminate the expiring Device Subscription by written request, at least 45 days prior to the expiration date of the term that is set forth in the order. If InDemand does not receive such termination notice, the expiring term will be automatically renewed for either a 1 month term or the duration set forth in the order.
Renewal Required
If your Order states that the term will not automatically renew, the Device Subscription will terminate at the end of the term and your usage of the Device will be disabled. To continue to use the Device beyond the end date, you must place an order with your InDemand account manager to purchase a new subscription term.
Service Description
The InDemand Managed Services Description for the Device Subscription, listed herein, is posted at: BY SIGNING, OR ELECTRONICALLY ACCEPTING THIS ORDER, Customer represents that he or she is an authorized representative of the Company for purposes of purchasing the Device Subscription. This Order for the Device Subscription shall be governed by the Hardware Subscription Agreement found here as amended from time to time with or without notice to Customer, which are incorporated herein by this reference with the same force and effect as if they were given in full text, and any InDemand supplemental terms which are attached to and made part of Order. Customer represents that it has reviewed the Hardware Subscription Agreement and expressly agrees to their incorporation into this Order as of the Order Effective Date, which is defined as the date electronically accepted, or signed by the Customer below, and in their then-current form on the date of any renewal of this Order. This Order will remain in effect until all Device Subscriptions ordered here under have expired or been terminated. This Order, the Hardware Subscription Agreement, and supplemental terms shall be binding on Customer upon electronic acceptance, or signature and submission to InDemand, and binding on InDemand upon processing. In the event of a conflict between this Order and any previously executed Order, the terms of this Order shall be controlling. Prices shown above do not include any taxes that may apply.